![]() Please do not use the Quickconnect option, because the TLS-connection will fail.On other Windows 7 and a Windows 10 workstation, it would works great using Windows Explorer. Should you get the error 550 Permission denied and Upload failed in the Message Log and Critical Transfer Error in the Transfer Queue section in FileZilla, you need to use a different name for the folder created in step 2. Posts: 8 Joined: 17:52 First name: Brad FTP Folder Error 1 by walkfacefirst 18:01 I am getting this error below on Windows 7 and Windows 8.1 workstations. Ensure that you use a unique name for the folder created in step 2.Send an email to GFI Technical Support indicating the name of the folder (created in step 2) which has been uploaded.The files being uploaded will also be removed from the Transfer Queue (at the bottom) if the upload was successful. In the Message Log section (at the top), wait for the text: ' Transfer Complete' which signals that the troubleshooter files have been uploaded successfully.In the Local Site side, locate the folder created in step 2 that you want to upload and drag it over to the Remote Site: section.Click the Connect button and wait until you get the following text in the logging section: ' Status: Directory listing successful'.Create a New Site with the following parameters: Create a Firewall Rule If the Firewall is blocking FileZilla from making contact with the internet, it will not work properly and the error will be triggered.This question is not about programming or software development. Open FileZilla and go to File > Site Manager. FTP an error occurred opening that folder on the FTP server closed Ask Question Asked 7 years, 2 months ago Modified 4 months ago Viewed 7k times 3 Closed.Download and install the FileZilla FTP Client.Move the files that you need to upload into the new folder.It is important that you give the directory a unique name and that you use the format requested by GFI Technical Support if one was requested.Use your Customer ID, company name or Case number as the name of this directory. Deny downloads on everything or restricted amount (in size or count of files) of downloads per session. Go to internet options>Advanced tab> uncheck Use Passive FTP (for firewall and DSL modem compatability). Turn off the firewall on the client before testing. Please check the permissions on the FTP server. I am getting an error message Critical file transfer error, with failed transfers. If so, then it may be that the client does not have permission to access the FTP server. Generate the troubleshooting files or gather the files that you need to upload to the GFI Software site. but I am having issues with a few files (I am using Filezilla).To access the GFI FTP server and upload a file, follow the steps below: This article will explain how to upload files to the GFI Technical support site using FileZilla FTP client, which is an open source FTP client. When you are required to send troubleshooter files or other large files to GFI Technical support, we ask that you upload these files to the GFI Software FTP server.Īn easy way to upload these files is to use an FTP client.
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